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Private Policy

Last updated: 2/3/2026

First Multi Carton Industries Sdn. Bhd. (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Who We Are

Our website address is: https://firstmulticarton.com.my

Company Name: First Multi Carton Industries Sdn. Bhd.
Company Registration No.: 421014-K
Address:
Plot 1660, Jalan Krubong,
Kawasan Perindustrian Krubong,
75250 Melaka, Malaysia

Contact Email: firstmulti1s@gmail.com
Contact Number: +6017-6642922

What Personal Data We Collect and Why We Collect It

We collect personal data only when it is voluntarily provided by you. The types of personal data we may collect include:

  • Name

  • Company name

  • Email address

  • Contact number

  • Industry and packaging requirements

  • Messages, enquiries, or remarks submitted by you

Purpose of Collection

We collect this data for the following purposes:

  • To respond to enquiries and requests

  • To provide quotations and packaging solutions

  • To communicate regarding products or services requested

  • For internal record keeping and customer service

We do not collect sensitive personal data such as health, biometric, or financial information.

Comments

Our website does not allow public comments. Therefore, no personal data is collected through comments.

Media

If you upload images or files (for example, box samples or reference images), please avoid uploading files containing embedded location data (EXIF GPS). Uploaded files may be accessible to authorized personnel for quotation and evaluation purposes only.

Contact Forms

When you submit information through our contact form or Google Form, we collect the data shown in the form, including your contact details and packaging requirements.

  • Purpose: customer enquiry and quotation

  • Retention: submissions are kept for up to 24 months for customer service and reference

  • Usage: information is not used for marketing without consent

Cookies

Our website may use cookies to improve user experience.

By default, WordPress may set cookies for:

  • Login sessions (if applicable)

  • User preferences

Third-party services such as analytics tools may also set cookies. You can control or disable cookies through your browser settings.

Analytics

Our website may use analytics services (such as Google Analytics) to understand website traffic and usage patterns.

  • Data collected is anonymized

  • Used for website improvement purposes only

  • Users may opt out via browser settings or Google Analytics opt-out tools

For more information, please refer to Google’s privacy policy.

Who We Share Your Data With

We do not sell or trade your personal data.

Your data may be shared only with:

  • Website hosting providers

  • Email or form service providers (e.g. Google Forms, Gmail)

  • Analytics service providers

These third parties process data only as necessary to perform their services and are required to protect your information.

How Long We Retain Your Data

  • Contact form submissions: up to 24 months

  • Enquiry records and quotations: retained as required for business and accounting purposes

  • Analytics data: retained according to service provider policies

What Rights You Have Over Your Data

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your personal data (where applicable)

To exercise these rights, please contact us using the details below.

Where Your Data Is Sent

Data submitted through forms may be processed or stored on servers outside Malaysia (for example, Google services). We ensure that such data is handled in accordance with applicable data protection standards and safeguards.

Contact Information

For privacy-related enquiries or data requests, please contact:

First Multi Carton Industries Sdn. Bhd.
Email: firstmulti1s@gmail.com
Phone: +6017-6642922

Additional Information

How We Protect Your Data

We take reasonable technical and organizational measures to protect your data, including:

  • Secure hosting environments

  • Limited access to personal data

  • Staff awareness of data protection responsibilities

What Data Breach Procedures We Have in Place

In the event of a data breach, we will:

  • Investigate and assess the impact

  • Take corrective measures

  • Notify affected parties where required by law

What Third Parties We Receive Data From

We do not receive personal data from third parties for marketing or profiling purposes.

What Automated Decision Making and/or Profiling We Do

We do not perform automated decision-making or profiling using personal data.

Industry Regulatory Disclosure Requirements

We comply with applicable Malaysian data protection laws, including the Personal Data Protection Act 2010 (PDPA).